Terms and Conditions
Last Updated: April 15, 2024
1. Introduction
Welcome to HeillCrase. These Terms and Conditions ("Terms") govern your use of the HeillCrase website (https://heillcrase.com) and all related services provided by HeillCrase ("we," "us," or "our").
By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the website or use our services.
2. Website Use
2.1 Eligibility
To use our website and services, you must be at least 16 years of age or have the consent of a parent or guardian. By using our website, you represent and warrant that you meet these requirements.
2.2 Account Registration
Some features of our website may require you to create an account. When you register an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your account password confidential and not share it with any third party
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized access to your account
We reserve the right to suspend or terminate your account if we have reason to believe that the information you provide is untrue, inaccurate, not current, or incomplete.
2.3 Prohibited Activities
You agree not to use our website:
- In any way that violates any applicable laws or regulations
- To impersonate or attempt to impersonate HeillCrase, a HeillCrase employee, another user, or any other person or entity
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
- To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website
- To attack the website via a denial-of-service attack or a distributed denial-of-service attack
- To introduce any viruses, trojan horses, worms, logic bombs, or other malicious materials
- To collect or harvest any information from the website, including email addresses
- To attempt to interfere with the proper working of the website
3. Products and Orders
3.1 Product Information
We strive to display our products and their features as accurately as possible. However, we do not guarantee that product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free.
All products are subject to availability, and we reserve the right to discontinue any product at any time.
3.2 Custom Products
When you create or upload designs for custom products:
- You represent that you own or have the necessary rights to use the designs, images, or content you submit
- You are responsible for ensuring your designs do not infringe on any third-party intellectual property rights
- We reserve the right to refuse any design that we deem inappropriate, offensive, or potentially infringing on third-party rights
3.3 Order Acceptance and Pricing
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason.
All prices shown on our website are in the currency indicated and do not include taxes, shipping, and handling fees unless otherwise stated. These additional costs will be added to the total amount due and will be clearly displayed during the checkout process.
Despite our efforts to provide accurate pricing information, pricing errors may occur. We reserve the right to correct any pricing errors and to change prices without notice.
3.4 Payment
We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the payment method you provide.
Your payment information will be processed through secure third-party payment processors. We do not store complete credit card details on our servers.
4. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated delivery time indicated on our website or in your order confirmation. However, delivery times are estimates only and are not guaranteed.
We are not liable for any delays or failures in delivery resulting from factors beyond our control, including but not limited to:
- Incorrect shipping information provided by you
- Customs processing
- Natural disasters
- Labor disputes
- Civil unrest
- Severe weather conditions
- Other circumstances beyond our reasonable control
Risk of loss and title for products purchased from our website pass to you upon delivery of the products to the carrier.
5. Intellectual Property Rights
5.1 Our Intellectual Property
The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by HeillCrase, its licensors, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for your personal, non-commercial use only. You may not:
- Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as permitted by these Terms
- Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
- Delete or alter any copyright, trademark, or other proprietary notices from copies of materials from our website
- Access or use for any commercial purposes any part of the website or any services or materials available through the website
5.2 Your Content
By uploading designs or content to our website for custom products, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing our services to you.
You represent and warrant that:
- You own or control all rights to the content you upload
- The content does not infringe upon or violate any third-party rights
- The content complies with all applicable laws and regulations
6. Limitation of Liability
To the fullest extent permitted by applicable law, HeillCrase, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the website
- Any conduct or content of any third party on the website
- Any content obtained from the website
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our total liability to you for all claims arising from or related to the website or these Terms exceed the amount paid by you, if any, to HeillCrase for the products purchased through our website during the six (6) months immediately preceding the event giving rise to the liability.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
7. Disclaimer of Warranties
Your use of the website and any products purchased through the website is at your sole risk. The website and products are provided on an "AS IS" and "AS AVAILABLE" basis. HeillCrase expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
HeillCrase makes no warranty that:
- The website will meet your requirements
- The website will be uninterrupted, timely, secure, or error-free
- The results that may be obtained from the use of the website will be accurate or reliable
- The quality of any products, services, information, or other material purchased or obtained by you through the website will meet your expectations
No advice or information, whether oral or written, obtained by you from HeillCrase or through the website shall create any warranty not expressly stated in these Terms.
8. Indemnification
You agree to defend, indemnify, and hold harmless HeillCrase, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of the website
- Your user content, including but not limited to any designs or materials you upload to the website
- Any products purchased through the website
- Your violation of any third-party right, including without limitation any intellectual property right, publicity, confidentiality, property, or privacy right
9. Governing Law and Jurisdiction
These Terms and your use of the website shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
Any legal action or proceeding arising out of or relating to these Terms or your use of the website shall be brought exclusively in the courts located in the United Kingdom, and you hereby consent to the personal jurisdiction and venue of such courts.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. The most current version of the Terms will be posted on our website with the "Last Updated" date. Your continued use of the website after any changes to the Terms constitutes your acceptance of such changes.
It is your responsibility to review these Terms periodically for changes. If you do not agree to the revised Terms, you must stop using our website and services.
11. Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
12. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and HeillCrase regarding your use of the website and supersede all prior and contemporaneous written or oral agreements between you and HeillCrase.
13. Contact Us
If you have any questions about these Terms, please contact us at:
HeillCrase
346 White Plaza
Leeview, PH6 2HW
United Kingdom
Email: legal@heillcrase.com
Phone: +44 (0) 296 329 1256